Arianna Huffington: Key Traits that make her a Prominent Leader

Arianna Huffington: Key Traits that make her a Prominent Leader

Fearlessness is like a muscle. I know from my own life that the more I exercise it the more natural it becomes to not let my fears run me. ~Arianna Huffington   Arianna Huffingtоn born Julу 15, 1950 iѕ a Grееk-Amеriсаn аuthоr, ѕуndiсаtеd columnist, аnd occasional асtrеѕѕ. Shе is the со-fоundеr аnd editor-in-chief of Thе […]

Public Speaking Tips for Introverts

Public Speaking Tips for Introverts

Public Speaking Tips for Introverts Some of my favorite, most successful speakers, are self-proclaimed introverts. In fact, you know many famous introverts who pushed passed their fear to inspire and/or entertain others – to name a few: Bill Gates Eleanor Roosevelt Albert Einstein Abraham Lincoln George Stephanopoulos Rosa Parks Audrey Hepburn J.K. Rowling Emma Watson (if […]

How to Give Outstanding Customer Service

How to Give Outstanding Customer Service

Customer Service: Tips to teach employees to Improve their communication skills   Once you have created a great product or service and put it out there into the marketplace, you want to make sure you have hired and prepared a great customer support team to service your customers. These days your team can be virtual, in house, or […]

How to Use Communication to Build Customer Relationships

How to Use Communication to Build Customer Relationships

Podcast Interview: Using Communication to Build Relationships with Ellie Parvin Recently I had the honor to be a guest on this new podcast:   Navigating the Customer Experience Podcast! http://yaniquegrant.com/using-communication-build-relationships-ellie-parvin/   People who know me, know my YEARS of experiences in service positions that include customer service, magazine and event promotions, ad space sales account executive, public relations, […]