How to say NO and stop being a People Pleaser Saying NO helps build solid relationships with the important people in your life: Family, friends and yourself. ~ Ellie Parvin Are you a “Yes-oholic?” Do you have a problem saying no to others? Did you know that being a “Yes-oholic” can create overwhelm and […]
Category Archives: Business Communication
How to Improve Your Listening Skills
3 Tips to help improve your listening skills As a communication professor, I hear this well-known quote among my colleagues often: “The biggest problem with communication is that we do not listen to understand, we listen to reply.” We find this issue prevalent in today’s culture more than ever with the growing use of technology […]
You Must Embrace Failure
The Truth About Failure and Why You Should Embrace It. FAIL is not a four-letter word. Well, okay technically it is a four-letter word. Up through my late twenties lived in fear with the notion: To fail is bad. I have great news: Failing is fantastic! And it’s time to embrace it! I’d be lying if I […]
How to say NO to your Customer
How many times have you heard “the customer is always right” in business and services arena. For those who know me 99% of the time I agree and honor going above and beyond for a customer (right or wrong). It physically pains me to say no or disappoint clients – hey without customers you can’t […]