Choose your words carefully, as the choices you make have the power to ignite an inferno or damper a flame. Employee #1 “YOU WERE SUPPOSE TO DO [insert task here]!” “I SENT YOU AN EMAIL TO DO IT. DIDN’T YOU READ MY EMAIL?” Employee #2. “I DON’T HAVE TO DO WHAT YOU SAY; YOU ARE […]
Key Phrases that Resolve Workplace Conflict
