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Customer Service: Tips to teach employees to Improve their communication skills Once you have created a great product or service and put it out there into the marketplace, you want to make sure you have hired and prepared a great customer support team to service your customers. These days your team can be virtual, in house, or […]
Podcast Interview: Using Communication to Build Relationships with Ellie Parvin Recently I had the honor to be a guest on this new podcast: Navigating the Customer Experience Podcast! http://yaniquegrant.com/using-communication-build-relationships-ellie-parvin/ People who know me, know my YEARS of experiences in service positions that include customer service, magazine and event promotions, ad space sales account executive, public relations, […]
