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Customer Communication: How to communicate price increases I saw this quote the other day: The customer may not always be right, but they are the customer. This is very true! We need customers for our business to thrive. If we didn’t have customers we wouldn’t have a business. Two things we should know. We must […]
WHAT DEFINES IS HOW WELL WE RISE AFTER THE FALL. ~ ELLIE PARVIN At one time in everyone’s life they may experience physical and mental challenges caused by injury. Often times an injury can throw a wrench in peoples immediate plans. As time passes, they realize that their daily routines, even some of the easiest tasks, take […]
For most of my life I considered Valentine’s Day a non-event. For some reason, even though I had boyfriends during this day of chocolate hearts, flowers and love, I never had high hopes or expectations for this particular day. When I was 29, I started dating this really great guy (who is now my husband). After nine months of dating he […]
“When in doubt smile it out!” ~ Ellie Parvin Every year I embark on adventures abroad, most often in Europe somewhere to rendezvous with or visit my husbands family. During our last trip over the holidays, I had a light bulb (or a hey/duh) moment in my communication obsessed brain: One of the most universal ways to […]
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