How to Use Communication to Build Customer Relationships

Jun 2, 2016 Business Communication, Communicate, Relationships Leave a Comment
How to Use Communication to Build Customer Relationships

Podcast Interview: Using Communication to Build Relationships with Ellie Parvin Recently I had the honor to be a guest on this new podcast:   Navigating the Customer Experience Podcast! http://yaniquegrant.com/using-communication-build-relationships-ellie-parvin/   People who know me, know my YEARS of experiences in service positions that include customer service, magazine and event promotions, ad space sales account executive, public relations, […]

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HOW to GET Great Customer Service

May 11, 2016 Business Communication, Communicate Leave a Comment
HOW to GET Great Customer Service

BE A GREAT CUSTOMER After a collective 20 plus years of working in service/customer service roles, from a roller-skating waitress, department store and boutique retail sales, marketing and public relations account executive, advertising sales, customer communication specialist, conflict resolution liaison, and business communication professor, I know a few things about providing successful service to others. […]

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6 Words to Remove from Your Vocabulary

Apr 26, 2016 Business Communication, Communicate, Personal Communication, Self Improvement, selfimprovement Leave a Comment
6 Words to Remove from Your Vocabulary

6 Words to Remove from Your Vocabulary   By communicating certain words more than others, you directly affect your outlook and direction of your life. – Ellie Parvin   Words can affect the way we are perceived, make friends, make points, and make our voices heard. They can even influence our own mental health. By […]

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